• Lee Li Jie Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru , Johor
  • Lily Suriani Mohd Arif Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru , Johor
  • Irmawati Norazman Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru , Johor
  • Faizah Mohd Fakhruddin Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru , Johor


Organizational identification is a psychological variable that explains individual’s sense of belongingness towards his or her organization. The study’s main purpose is to determine the relationship between organizational identification and turnover intention among operational level employees at Resort X. This study also explores the level of organizational identification as well as the level of turnover intention among operational level employees at Resort X. The methodology used in this study is quantitative data approach. 86 sets of questionnaires are distributed to the employees from operational level at Resort X by simple random sampling. The finding indicates that there is a negative weak relationship between organizational identification and employees’ turnover intention. It is recommended that future researchers tofurther study both variables in a different industry.


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How to Cite

Li Jie, L., Mohd Arif, L. S., Norazman, I., & Mohd Fakhruddin, F. (2020). A STUDY OF ORGANIZATIONAL IDENTIFICATION AND ITS RELATIONSHIP WITH TURNOVER INTENTION AMONG OPERATIONAL LEVEL EMPLOYEES AT RESORT X. Jurnal Kemanusiaan, 18(2). Retrieved from https://jurnalkemanusiaan.utm.my/index.php/kemanusiaan/article/view/397