THE RELATIONSHIP BETWEEN ASSERTIVE BEHAVIOUR AND ISLAMIC WORK ETHICS AMONG SUPPORT STAFF IN MALAYSIA
Abstract
This study aimed at investigating the relationship between assertive behaviour and Islamic Work Ethics among Muslim support staff in a state municipality in Malaysia. In addition, this study determined the levels of assertive behviour as well as the level of Islamic Work Ethics among the support staff. From a population of 260 support staff , 155 samples were involved via convenience sampling. The instruments used were Rathus Assertiveness Schedule and Islamic Work Ethics questionnaires. Data were analysed descriptively to determine the levels of assertive behaviour and Islamic Work Ethics, while Pearson correlation was used to determine the relationship between assertive behaviour and Islamic Work Ethics.  The  levels of assertive behaviour was found to be moderate while the level of Islamic Work Ethics was found to be high. The relationship between assertiveness Islamic Work Ethics was positive and significant but very weak. The respondents’understanding of the items in the questionnaire and their attitudes toward research may had contributed to the very weak relationship between the two variables. Thus, future research may focus on improving the questionnaires. Nonethelss, similar studies with different Malay Muslim populations would also be deemd necessary before assertive behaviour  is considered a moderatorReferences
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